{"id":1630,"date":"2024-04-23T03:22:08","date_gmt":"2024-04-23T03:22:08","guid":{"rendered":"https:\/?page_id=1630"},"modified":"2025-03-26T09:31:10","modified_gmt":"2025-03-26T09:31:10","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/www.lvfuenergy.com\/es\/after-sales-service\/","title":{"rendered":"After Sales Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1630\" class=\"elementor elementor-1630\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-208cda2a e-flex e-con-boxed e-con e-parent\" data-id=\"208cda2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16432e0b elementor-widget elementor-widget-heading\" data-id=\"16432e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">After Sales Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eab15f3 elementor-widget elementor-widget-heading\" data-id=\"5eab15f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Battery manufacturers and energy systems integrators<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c30dbd4 e-flex e-con-boxed e-con e-parent\" data-id=\"c30dbd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25d3325 e-grid e-con-boxed e-con e-child\" data-id=\"25d3325\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef85ede e-con-full e-flex e-con e-child\" data-id=\"ef85ede\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87d62e8 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"87d62e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"129\" height=\"132\" src=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085779-jpg.webp\" class=\"attachment-full size-full wp-image-1708\" alt=\"\" srcset=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085779-jpg.webp 129w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085779-12x12.webp 12w\" sizes=\"(max-width: 129px) 100vw, 129px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10a77af elementor-widget elementor-widget-heading\" data-id=\"10a77af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Lifetime Online Service<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-200d062 e-con-full e-flex e-con e-child\" data-id=\"200d062\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f3620 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"b0f3620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"131\" height=\"132\" src=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085780-jpg.webp\" class=\"attachment-full size-full wp-image-1709\" alt=\"\" srcset=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085780-jpg.webp 131w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085780-jpg-100x100.webp 100w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085780-12x12.webp 12w\" sizes=\"(max-width: 131px) 100vw, 131px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a65e786 elementor-widget elementor-widget-heading\" data-id=\"a65e786\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Detailed\n\ninstallation video<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7c834b e-con-full e-flex e-con e-child\" data-id=\"a7c834b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa9bcc8 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"fa9bcc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"132\" height=\"132\" src=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085781-jpg.webp\" class=\"attachment-full size-full wp-image-1710\" alt=\"\" srcset=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085781-jpg.webp 132w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085781-jpg-100x100.webp 100w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085781-12x12.webp 12w\" sizes=\"(max-width: 132px) 100vw, 132px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d944110 elementor-widget elementor-widget-heading\" data-id=\"d944110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Detailed product\n\nmanual and instructions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0acfd8 e-con-full e-flex e-con e-child\" data-id=\"d0acfd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eeead6 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"7eeead6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"134\" height=\"132\" src=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085782-jpg.webp\" class=\"attachment-full size-full wp-image-1711\" alt=\"\" srcset=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085782-jpg.webp 134w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085782-jpg-100x100.webp 100w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085782-12x12.webp 12w\" sizes=\"(max-width: 134px) 100vw, 134px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-516b47f elementor-widget elementor-widget-heading\" data-id=\"516b47f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Free accessories\n\nand installation tools<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd1c7c2 e-con-full e-flex e-con e-child\" data-id=\"dd1c7c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d8af2f elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"2d8af2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"133\" height=\"132\" src=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085783-jpg.webp\" class=\"attachment-full size-full wp-image-1712\" alt=\"\" srcset=\"https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085783-jpg.webp 133w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085783-jpg-100x100.webp 100w, https:\/\/www.lvfuenergy.com\/wp-content\/uploads\/2024\/04\/8085783-12x12.webp 12w\" sizes=\"(max-width: 133px) 100vw, 133px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56670b4 elementor-widget elementor-widget-heading\" data-id=\"56670b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Paid in-door\n\ninstallation service<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7778cb elementor-widget elementor-widget-heading\" data-id=\"c7778cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">*please consult customer service for details<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c0f41f0 e-flex e-con-boxed e-con e-parent\" data-id=\"4c0f41f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d3dd02f e-con-full e-flex e-con e-child\" data-id=\"3d3dd02f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4912d09f elementor-widget elementor-widget-heading\" data-id=\"4912d09f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">After-sales policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb99a71 elementor-widget elementor-widget-text-editor\" data-id=\"7bb99a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LVFU Battery<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bedfebd e-grid e-con-boxed e-con e-child\" data-id=\"bedfebd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b43728e e-flex e-con-boxed e-con e-child\" data-id=\"b43728e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11a5520 elementor-widget elementor-widget-image-box\" data-id=\"11a5520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">The details of after-sales service within the warranty scope are as follows (begin on the shipping day from the factory):<\/h3><p class=\"elementor-image-box-description\"><span style=\"color:#7EBE0C\">\u25cf<\/span> Cell problem: Free battery cell replacements will be shipped to the buyer (shipping costs borne by the seller).<br>\n\n<span style=\"color:#7EBE0C\">\u25cf <\/span>BMS problem: Free BMS replacements will be shipped to the buyer (shipping costs borne by the seller).<br>\n\n<span style=\"color:#7EBE0C\">\u25cf <\/span>Serious quality problems with the entire battery pack: Free replacement of new battery packs, and provide quality solutions (shipping costs borne by the seller).<br><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17f037b e-flex e-con-boxed e-con e-child\" data-id=\"17f037b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5666a6 elementor-widget elementor-widget-image-box\" data-id=\"b5666a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Details of after-sales service beyond the warranty period are as following:<\/h3><p class=\"elementor-image-box-description\"><span style=\"color:#7EBE0C\">\u25cf<\/span> The seller provides paid services and the buyer pays for materials, shipping, and other related costs.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-998a052 e-flex e-con-boxed e-con e-child\" data-id=\"998a052\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb5fe5 elementor-widget elementor-widget-image-box\" data-id=\"7cb5fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">After-sales service identification and warranty process:<\/h3><p class=\"elementor-image-box-description\"><span style=\"color:#7EBE0C\">\u25cf<\/span> The buyer provides real and effective pictures and videos to prove product problems during the warranty period.\n<br>\n\n<span style=\"color:#7EBE0C\">\u25cf<\/span> The seller analyzes the cause, grade and type of the failure, and then providesthe specific after-sales plan.\n<br>\n\n<span style=\"color:#7EBE0C\">\u25cf<\/span> Other unresolved matters are to be negotiated by both parties.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0b9405 e-flex e-con-boxed e-con e-parent\" data-id=\"a0b9405\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13bd71 elementor-widget elementor-widget-heading\" data-id=\"c13bd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">LiFePO4 Battery - <span style=\"color:#7EBE0C\">Five Years Limited Warranty<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-688a341 elementor-widget elementor-widget-text-editor\" data-id=\"688a341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LVFU LiFePO4 Battery<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-939d4e8 e-flex e-con-boxed e-con e-child\" data-id=\"939d4e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-251d708 bdt-navigation-type-arrows elementor-widget elementor-widget-bdt-fancy-slider\" data-id=\"251d708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-slider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"bdt-ep-fancy-slider-251d708\" class=\"bdt-ep-fancy-slider bdt-arrows-align-center\" data-settings=\"{&quot;autoplay&quot;:{&quot;delay&quot;:5000},&quot;loop&quot;:true,&quot;speed&quot;:500,&quot;effect&quot;:&quot;fade&quot;,&quot;fadeEffect&quot;:{&quot;crossFade&quot;:true},&quot;lazy&quot;:true,&quot;slidesPerView&quot;:1,&quot;navigation&quot;:{&quot;nextEl&quot;:&quot;#bdt-ep-fancy-slider-251d708 .bdt-navigation-next&quot;,&quot;prevEl&quot;:&quot;#bdt-ep-fancy-slider-251d708 .bdt-navigation-prev&quot;},&quot;pagination&quot;:{&quot;el&quot;:&quot;#bdt-ep-fancy-slider-251d708 .swiper-pagination&quot;,&quot;type&quot;:&quot;&quot;,&quot;clickable&quot;:&quot;true&quot;,&quot;dynamicBullets&quot;:false},&quot;scrollbar&quot;:{&quot;el&quot;:&quot;#bdt-ep-fancy-slider-251d708 .swiper-scrollbar&quot;,&quot;hide&quot;:&quot;true&quot;}}\">\n\t\t\t<div class=\"swiper-carousel swiper\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"swiper-slide bdt-ep-fancy-slider-item elementor-repeater-item-3c48ee5\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-image\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-text\">\n\t\t\t\t\t\t\t\t<p><strong>What is not Covered?<\/strong><\/p><p>This limited warranty is not valid against defects resulting from, but not limited to:<\/p><ul><li>Misuse and\/or abuse, neglect, or accident.<\/li><li>Exceeding the unit's design limits including but not limited to the following.<\/li><li>Under\/over-charging.<\/li><li>Using to crank engines Using with an over-sized inverter.<\/li><li>Exceeding maximum charge current of 50A Exceeding maximum discharge current of 100A.<\/li><li>Installation in conflict with LVFU recommendations, including, but not limited to the following.<\/li><li>Insufficient air gaps around battery.<\/li><li>Loose terminal connections Under-sized cabling.<\/li><li>Mismatched cable sizes or lengths.<\/li><li>Incorrect wire termination.<\/li><li>Incorrect wire connections.<\/li><li>Reverse polarity connections.<\/li><li>Improper series or parallel connections.<\/li><li>Failure to properly maintain the product Environmental damage due to inappropriate storage or operating conditions, exposure to extreme hot or cold temperatures, fire or water damage.<\/li><li>Acts of God, including lightning, floods, earthquakes, fire, and high winds.<\/li><li>Damage in handling, including damage encountered during shipment.<\/li><\/ul><p>The limited warranty shall be considered void if the warranted product is in any way opened or altered. The warranty will be void if any fasteners or adhesive used to seal the unit are removed or altered, or if the unit's serial number is in any way removed, altered.<br \/>replaced, defaced, or rendered illegible.<\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"swiper-slide bdt-ep-fancy-slider-item elementor-repeater-item-c06050a\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-image\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-text\">\n\t\t\t\t\t\t\t\t<p><strong>How Long Does this Coverage Last?<\/strong><\/p><p>This limited warranty lasts for a maximum period of five(5)years from the date of sale as determined by proof of purchase and serial number and subject to the following conditions.<\/p><ul><li>The product is fully charged and fully discharged a maximum of once per 24 hours.<\/li><li>Depth of discharge is 80%or less.<\/li><\/ul><p>The warranty period shall decrease if the depth of discharge and\/or cycle rate are increased. Please contact LVFU Technical Support team with questions regarding warranty period.<\/p><p>The battery is considered to be end of life when its capacity has been reduced to 80%of the initial capacity.<\/p><p><strong>Who is Covered?<\/strong><\/p><p>This limited warranty covers only the original purchaser of the product and is not transferable to subsequent owners or purchasers of this product.<\/p><p><strong>How to Make Warranty Claim?<\/strong><\/p><p>Before contacting LVFU's customer service department, please read the \"Indication\"section of our product manual to verify the problem, and try to troubleshoot accordingly. If trouble persists:<\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"swiper-slide bdt-ep-fancy-slider-item elementor-repeater-item-57467c4\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-image\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-text\">\n\t\t\t\t\t\t\t\t<p><strong>What Will LVFU Do?<\/strong><\/p><p>LVFU and its suppliers'entire liability and Customer's exclusive remedy shall be, at LVFU's option, either:<\/p><ul><li>Return the full or partial price paid for the item.<br \/>100%in the first 3 years, 90%in the fourth year, 80%in the fifth year.<\/li><li>Repair the item, within 30 work days after the claim verified.<\/li><li>Replace the item if it can't be repaired in a reasonable amount of time.<\/li><\/ul><p>Any replacement item will be warranted for the remainder of the original warranty period or thirty(30)days, whichever is greater.<\/p><p><strong>Who Will Bear The Return Shipping Cost?<\/strong><\/p><p>In the first three years, LVFU will bear the round-turn shipping cost of the returned products covered by warranty.<br \/>In the fourth and fifth year, LVFU will bear the LVFU-to-buyer shipping cost of the returned products covered by warranty.<br \/>Buyer will bear the Buyer-to-LVFU shipping cost of the returned products covered by warranty.<\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"swiper-slide bdt-ep-fancy-slider-item elementor-repeater-item-7bd498a\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-image\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-text\">\n\t\t\t\t\t\t\t\t<p><strong>What Will LVFU Not Do?<\/strong><\/p><p>This limited warranty does not assume the risk of loss during shipment and won't insure the product during shipment.<\/p><p>Unless approved by LVFU management, all product shipped collect to LVFU will be refused. Test items or items that are not under warranty, or units that are not defective, will be charged a minimum bench charge of($50. 00 US)plus taxes and shipping.A 15%restocking charge will be applied on goods returned and accepted as\"NEW stock.<\/p><p>No Other Express Warranty Applies.<\/p><p>This warranty is the sole and exclusive warranty. No employee, agent, dealer or other person is authorized to alter this warranty or make any other warranty on behalf of LVFU To the maximum extent permitted by applicable law, LVFU and its suppliers disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to the product and any related written materials. This limited warranty gives customers specific legal rights. Customer may have other rights depending on the jurisdiction.<\/p><p><strong>No Liability for Damages<\/strong><\/p><p>To the maximum extent permitted by applicable law, in no event shall LVFU or its suppliers be liable for any damages whatsoever (including without limitation, special, incidental, consequential, or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss)arising out of the use of or inability to use this product, even if the company has been advised of the possibility of such damages. In any case, LVFU and its suppliers'entire liability under any provision of this warranty shall be limited to the amount actually paid by you for the product. Because some jurisdictions do not allow the exclusion of limitation of liability for consequential or incidental damages, the above limitation may not apply to you.<\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"swiper-slide bdt-ep-fancy-slider-item elementor-repeater-item-860584e\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-image\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-fancy-slider-text\">\n\t\t\t\t\t\t\t\t<p><strong>What is Covered?<\/strong><\/p><p>Greenfaith New Energy (LVFU)warrants that all the LVFU batteries will operate free from defects in material and workmanship. Warranty replacements are valid for products purchased from Greenfaith official store and officially authorized resellers. Warranty claims outside authorized selling channels will incur shipping and handling charges payable by the customer.<\/p>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-position-z-index bdt-position-center bdt-visible@m\">\n\t\t\t\t<div class=\"bdt-arrows-container bdt-slidenav-container\">\n\t\t\t\t\t<div class=\"bdt-navigation-prev bdt-slidenav-previous bdt-icon bdt-slidenav\">\n\t\t\t\t\t\t<i class=\"ep-icon-arrow-left-4\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"bdt-navigation-next bdt-slidenav-next bdt-icon bdt-slidenav\">\n\t\t\t\t\t\t<i class=\"ep-icon-arrow-right-4\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1cd9c2 e-flex e-con-boxed e-con e-parent\" data-id=\"d1cd9c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1ddb8e elementor-widget elementor-widget-heading\" data-id=\"e1ddb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Disclaimer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d715089 elementor-widget elementor-widget-text-editor\" data-id=\"d715089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Product problems caused by the buyer&#8217;s artificial, improper use or unresistible factors are not covered by the warranty.<br \/>2. Accessories and installation tools that come with the main product are not coveredby the warranty.<br \/>3. The final interpretation of these after-sales service terms and policies shall belong tothe seller.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7967e8 e-flex e-con-boxed e-con e-parent\" data-id=\"c7967e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0108b6a elementor-widget elementor-widget-heading\" data-id=\"0108b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>\n\nConsult now for exclusive discounts!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98441d2 elementor-widget elementor-widget-text-editor\" data-id=\"98441d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Expert Energy Storage Consultation for High-Efficiency Green Energy ROI<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e073b7 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"3e073b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Exclusive Discounts-After Sales Service\" aria-label=\"Exclusive Discounts-After Sales Service\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1630\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"3e073b7\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"After Sales Service - LVFU Energy Battery\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1630\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_e051dc6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e051dc6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tThe Purpose of Contacting Us ?<span style=\"color:red\">*<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Distribution\" id=\"form-field-field_e051dc6-0\" name=\"form_fields[field_e051dc6][]\"> <label for=\"form-field-field_e051dc6-0\">Distribution<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Ordering\/Quotation\" id=\"form-field-field_e051dc6-1\" name=\"form_fields[field_e051dc6][]\"> <label for=\"form-field-field_e051dc6-1\">Ordering\/Quotation<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"OEM\/ODM\" id=\"form-field-field_e051dc6-2\" name=\"form_fields[field_e051dc6][]\"> <label for=\"form-field-field_e051dc6-2\">OEM\/ODM<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Customer Support\" id=\"form-field-field_e051dc6-3\" name=\"form_fields[field_e051dc6][]\"> <label for=\"form-field-field_e051dc6-3\">Customer Support<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_7874464 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7874464\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich products are you interested in ?<span style=\"color:red\">*<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Powerwall Battery\" id=\"form-field-field_7874464-0\" name=\"form_fields[field_7874464][]\"> <label for=\"form-field-field_7874464-0\">Powerwall Battery<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Rack Mounted Battery\" id=\"form-field-field_7874464-1\" name=\"form_fields[field_7874464][]\"> <label for=\"form-field-field_7874464-1\">Rack Mounted Battery<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Floor Standing Battery\" id=\"form-field-field_7874464-2\" name=\"form_fields[field_7874464][]\"> <label for=\"form-field-field_7874464-2\">Floor Standing Battery<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Inverter\" id=\"form-field-field_7874464-3\" name=\"form_fields[field_7874464][]\"> <label for=\"form-field-field_7874464-3\">Inverter<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"C&amp;l Energy Storage\" id=\"form-field-field_7874464-4\" name=\"form_fields[field_7874464][]\"> <label for=\"form-field-field_7874464-4\">C&l Energy Storage<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName<span style=\"color:red\">*<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail<span style=\"color:red\">*<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCould you 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